Work with the Director of Learning and Development to strategize approaches to corporate training projects and initiatives. Create effective and captivating training materials and presentations that reach diverse audiences, share the company culture, and stay consistent with the MGM story and branding.

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Projects:

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Culture Rollout: 

Strategized, brainstormed, and developed the enterprise wide rollout of the new cultural values and behaviors for MGM international.

• Created through-line story of "Culture Is In The Moments" that defined design language.

• Used human centered design principles to develop a multi-faceted delivery of communications, presentation, storytelling, structured conversation, and interactive activities.  

• Deliverables included a presentation deck, facilitation guide, detailed training guide, and participant materials (custom designed journal with new values layouts, participation guide, and thought prompts).

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Becoming a SHOWStopper:

Created an enterprise-wide customizable training to elevate SHOW Service Standards.

•  Pitched strategy to C-Suite to deliver SHOW in a Box system to each property.

• Created story approach through-line that supports existing SHOW Stopper initiative.

• Developed a customizable presentation deck that ensured consistent company wide training while providing the ability to tailor the focus to each individual property.

• Created an in-depth "How To" guide to explain in detail the nature of the training, how to roll it out successfully at the property, and step by step instructions to edit the presentation deck/facilitator guide.

• Created a detailed facilitator guide, walking through the training slide by slide including suggested narrative, slide timings, and activity instructions.

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Bellagio Rebrand Presentation:

Created materials and supported the successful Bellagio Re-Brand ("This is the Life") Launch and SHOW Service Training.

• Researched Bellagio's history and worked with property SMEs to understand property specific culture and story.

•  Crafted a presentation that both revealed the new brand and taught elevated service standards through telling a story in the language of the new marketing campaign.

• Created detailed facilitator's guide, walking through the presentation step by step.

• Trained Facilitators on the presentation, sharing overall message and intentions behind choices to empower strong delivery.

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